SkyWrit is a one-person project. We read every email.

Questions, bug reports, feature requests, or feedback from a flight you took:

team@skywrit.app

Replies typically arrive within a few days.

Why isn't my flight number recognized?
SkyWrit covers US domestic routes only. International flights and routes outside our supported corridor catalog will fall back to a manual route picker — pick the closest origin/destination pair and SkyWrit will load that corridor.

Why does the app need location access "Always"?
Flights are long. The app needs to keep tracking your position when the screen sleeps or you switch to another app, so landmarks keep updating in the background and notifications fire at the right moment. Location data stays on your device — see our privacy policy.

The app says "no GPS" mid-flight.
Aircraft windows attenuate GPS, especially over Wi-Fi-only iPads. Move the device closer to the window, give it 30–60 seconds, and SkyWrit will reacquire. Cellular iPhones tend to do better than Wi-Fi-only iPads.

I want a route that isn't supported yet.
Email us with the airport pair (e.g., BOS → SFO) and we'll prioritize adding it.

How do I delete my flight history?
Settings → Reset Session History. SkyWrit doesn't store flight data on a server, so deleting on-device is the only place you need to delete from.

If you hit a crash or an obvious glitch, the most useful thing you can include is:

• Device model + iOS version

• The route you were on (origin / destination)

• Roughly how far into the flight

• What you were doing right before it broke

For App Store-specific issues (purchases, subscriptions, refunds), Apple handles those directly: reportaproblem.apple.com